Frequently Asked Questions

Everything you need to know about shopping with Bagaholic.

Are your designer bags authentic?

Absolutely. Every item at Bagaholic undergoes a rigorous multi-point authentication process by our experts to guarantee 100% authenticity or your money back.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 14-day return window for all items, provided the security tag remains attached and the bag is in its original condition.

Do you offer international shipping?

Yes, Bagaholic ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm and Klarna.

How do I care for my leather bag?

We recommend storing your bag in its provided dust bag, avoiding direct sunlight, and using a high-quality leather conditioner every 6 months to maintain its luster.